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Book A Demo

Retailer’s Guide to NRF 2023

  • Alyssa Ehinger
  • January 4, 2023

The UpStart Commerce Guide to getting the most out of NRF Retail‘s Big Show in 2023

NRF Retail’s Big Show, hosted at the Javits Convention Center in New York City, is fast approaching. From January 15-17 nearly 30,000 retailers, vendors, and industry experts will come together for an unparalleled networking opportunity. 

If you’re planning on attending Retail’s Big Show for the first time, don’t worry – our Retailer’s Guide to NRF 2023 has the best advice on sessions and networking events to take advantage of during your time in NYC. 

Our guide includes information on featured speakers and their companies, along with tips for making the most of your experience during NRF this year. Don’t forget to download our free calendar for easy access to the times and locations for each session. 

 

Jump to: Saturday, Sunday, Monday, Tuesday, Wednesday

 

Saturday- Before the Event

Finalize your Itinerary

      • We’ve compiled a guide of NRF 2023 must-attend events for retailers, download our calendar itinerary with times and locations for each recommended event. Visit the NRF website to view the complete 2023 agenda to find other sessions.

    Get your Credentials

      • Bring your ID and confirmation email to collect your credentials before the conference begins.

    Join a Retail Walking Tour

        • Experience the latest in retail design with a guided walking tour. These expertly mapped tours take you through the innovative retail spaces of top companies around NYC.

      Attend the Opening Party

          • Then, join UpStart Commerce at the Marriott Marquis in Times Square. The opening party is an opportunity to mix and mingle with fellow attendees, reconnect or make new connections.

        Pro tip: Outline your goals and identify the speakers and exhibitions that can help you achieve your goals. Use our guide to get the most out of NRF 2023 and come away with valuable insights and strategies for your retail business.

         
        Download our calendar to view times and locations for the sessions we recommend retailer’s attend at NRF 2023!

        Sunday- Day 1 

        “What are omnichannel retail leaders doing that you aren’t?” produced by Manhattan

          • Join Girri Agarwal (CSO of Incisiv), Tony DiPaolo (VP of Commerce Solutions at Manhattan), and Carrie Tharp (VP of Retail & Consumer, Google Cloud at Google) as they show what successful retailers are doing to improve the customer experience. In this session, you will learn what it takes to provide a great customer experience throughout the buying journey.

        “Composable commerce allows Chico’s to deliver a seamless brand experience” produced by Amazon Web Services

          • Learn about the composable commerce practices that helped Chico’s adopt a modern ecommerce solution and convert customers into return shoppers. This session will be led by Krithika Ganesamoorthi (Global Partner Solutions Architecture Leader, Consumer Verticals at AWS), Molly Langenstein (CEO of Chico’s), and Faisal Masuf (CEO of fabric).

        “Harnessing the power of post-purchase experiences to drive customer retention and revenue produced” by parcelLab

          • Join parcelLab to learn strategies that create a seamless buying journey that earns customer loyalty across channels. This session will be led by Julian Krenge (Co-founder and CTO of parcelLab) and Dimple Rao (VP of Digital Product Management & Experience Design at Chico’s FAS).

        “Web3: Retail’s 3 year roadmap” produced by McFadyen Digital

          • Attend this session with Peter Evans (CSO at McFadyen Digital) and Nick Katsivelos (Global Media Industry Digital Strategy Director at Microsoft) to learn how retailers can create a practical retail Web3 strategy.

        Expo Happy Hour 

          • Join us at the expo happy hour; grab a snack, connect with your network, and check out emerging retail technology.

        Retail’s CIO Party

          • Listen to luxury retail experts Sarah Davis (Founder of Fashionphile), Emily Erkel (Co-Founder of LePrix), and Molly Taylor (Chief Merchant at Saks OFF 5Th) discuss luxury resale and learn how to build a thriving recommerce marketplace.

         .
        Pro tip:         It is easy to get caught up in the excitement of the conference and push yourself too hard, but it is important to take breaks and give yourself time to rest and recharge.  
        .

        Tuesday- Day 3

        “No future in retail without RFID: How Lululemon uses RFID to create inventory visibility” produced by Nedap 

          • Attend this session to learn about the importance of RFID for inventory management when creating a successful omnichannel shopping experience. This session will be led by Carl Barker (VP of Global Omni at Lululemon), Alien Bilharz (Director of iD Cloud Platform, North America at Nedap), and Liam Kerney (VP of Global Retail Engineering and Services at Lululemon).

        “6 transformative retail trends that will break through disruption in 2023” produced by NielsenIQ

          • Learn 6 transformative retail trends that lead retailers to success from Harvey Ma (SVP, Retail at NielsenIQ).

           .
        Pro tip:         Choose outfits and shoes that are comfortable and easy to wear, as you will likely be on your feet for the majority of the conference.   
              .

         Make sure to plan ahead! Download the calendar of events to view event times and locations. 

        Wednesday- After NRF 2023

        Attend a retail tour if you didn’t have time before 

          • Don’t miss out on the chance to see innovative retail technology firsthand at popular stores in NYC.

        Reach out to your new contacts

          • Don’t wait too long to reach out to new contact that you met during the event. Make LinkedIn connections and send emails to anyone you want to stay in touch with in the future. 

        Reflect on the key takeaways from the speakers and sessions you attended

          • Compile your most important notes to share with your team and highlight key points from your time at NRF.

           .
        Pro tip:         Follow the companies and speakers you found valuable during the conference. This will allow you to stay up-to-date on their latest news and updates, and potentially reach out to them in the future for advice or opportunities.   
              .

        Connect With UpStart Commerce at NRF 2023

        About NRF 2023: Retail’s Big Show

        When is NRF 2023?

        NRF 2023 starts January 14 with an opening party, then the conference lasts from January 15-17.

        Where is NRF 2023 Held?

        Retail’s Big Show takes place in the Javits Center in NYC. The address for the Javits Center is 655 West 34th Street, Manhattan, New Your City. 

        Who is Attending NRF 2023?

        NRF 2023 will have over 350 speakers and 850 exhibitors. A full list of attendees can be found on the NRF website.

        Who is Speaking at NRF 2023?

        A list of the 350+ speakers can be found on the NRF website.

        What are the Different Passes For NRF 2023?

        There are two main pass types for NRF. You can choose between a full conference pass or an expo pass. Certain events limit access based on pass type.

        How Can Retailers Attend NRF 2023?

        Retailers can register online on the NRF website to attend.

        What is the full agenda for NRF 2023?

        Visit the NRF Agenda to view the full schedule and see the complete list of speakers.

        What is the layout at the Javits Center?

        View the Javits Center layout to map your days at NRF. 

        Don't forget to share this NRF Retailer's Guide and Calendar with others who are attending in 2023!

          • Join the industry’s top technology leaders at the invite-only Retail CIO Party, sponsored by Comcast, Koerber, ProShip, and Yoobic. Enjoy appetizers and refreshing cocktails at the party.

        Pro tip: Don’t forget to keep yourself hydrated and set aside time to eat during your day. Keeping some snacks nearby can help you stay energized and focused during the conference.

        Download The Retailer's Calendar of Must See Events at NRF 2023

        Our calendar download includes times and locations for each event listed in our guide. Download this calendar and easily import it to your calendar app.

        Slideshow images of Javits Center, NYC skyline, and a busy retail center with text that reads "retailer's guide to NRF 2023" and the upstart commerce logo in the lower right corner

        Monday- Day 2

        “Vera Bradley’s modern store experience lifts productivity, engages associates, and meets customer demand” by Zebra

          • Listen to Kelly Brown (VP of Stores at Vera Bradley), Mary Beth Trypus (CRO at Vera Bradley), and Sara Lauer (Head of Zebra Customer Success at Zebra Technologies) as they discuss using Zebra’s hardware, software, and services to streamline retail associates’ duties and improve labor scheduling, resulting in increased employee productivity and a better customer experience.

        “Racing into resale: Recommerce is the future for luxury but its authenticity is key”

          • Listen to luxury retail experts Sarah Davis (Founder of Fashionphile), Emily Erkel (Co-Founder of LePrix), and Molly Taylor (Chief Merchant at Saks OFF 5Th) discuss luxury resale and learn how to build a thriving recommerce marketplace.

         .
        Pro tip:         It is easy to get caught up in the excitement of the conference and push yourself too hard, but it is important to take breaks and give yourself time to rest and recharge.  
        .

        Tuesday- Day 3

        “No future in retail without RFID: How Lululemon uses RFID to create inventory visibility” produced by Nedap 

          • Attend this session to learn about the importance of RFID for inventory management when creating a successful omnichannel shopping experience. This session will be led by Carl Barker (VP of Global Omni at Lululemon), Alien Bilharz (Director of iD Cloud Platform, North America at Nedap), and Liam Kerney (VP of Global Retail Engineering and Services at Lululemon).

        “6 transformative retail trends that will break through disruption in 2023” produced by NielsenIQ

          • Learn 6 transformative retail trends that lead retailers to success from Harvey Ma (SVP, Retail at NielsenIQ).

           .
        Pro tip:         Choose outfits and shoes that are comfortable and easy to wear, as you will likely be on your feet for the majority of the conference.   
              .

         Make sure to plan ahead! Download the calendar of events to view event times and locations. 

        Wednesday- After NRF 2023

        Attend a retail tour if you didn’t have time before 

          • Don’t miss out on the chance to see innovative retail technology firsthand at popular stores in NYC.

        Reach out to your new contacts

          • Don’t wait too long to reach out to new contact that you met during the event. Make LinkedIn connections and send emails to anyone you want to stay in touch with in the future. 

        Reflect on the key takeaways from the speakers and sessions you attended

          • Compile your most important notes to share with your team and highlight key points from your time at NRF.

           .
        Pro tip:         Follow the companies and speakers you found valuable during the conference. This will allow you to stay up-to-date on their latest news and updates, and potentially reach out to them in the future for advice or opportunities.   
              .

        Connect With UpStart Commerce at NRF 2023

        About NRF 2023: Retail’s Big Show

        When is NRF 2023?

        NRF 2023 starts January 14 with an opening party, then the conference lasts from January 15-17.

        Where is NRF 2023 Held?

        Retail’s Big Show takes place in the Javits Center in NYC. The address for the Javits Center is 655 West 34th Street, Manhattan, New Your City. 

        Who is Attending NRF 2023?

        NRF 2023 will have over 350 speakers and 850 exhibitors. A full list of attendees can be found on the NRF website.

        Who is Speaking at NRF 2023?

        A list of the 350+ speakers can be found on the NRF website.

        What are the Different Passes For NRF 2023?

        There are two main pass types for NRF. You can choose between a full conference pass or an expo pass. Certain events limit access based on pass type.

        How Can Retailers Attend NRF 2023?

        Retailers can register online on the NRF website to attend.

        What is the full agenda for NRF 2023?

        Visit the NRF Agenda to view the full schedule and see the complete list of speakers.

        What is the layout at the Javits Center?

        View the Javits Center layout to map your days at NRF. 

        Don't forget to share this NRF Retailer's Guide and Calendar with others who are attending in 2023!
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