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Increasing Customer Satisfaction With Ecommerce Returns Solutions

Text reads "Increasing Customer Satisfaction With Ecommerce Returns Solutions" with an image of hands holding a shipping box with retail barcode and packing tape

Maintaining customer loyalty requires a positive customer experience. Customer experience begins with the consumer’s first interaction with your brand and extends through to the return process. According to Emplifi, an insight-providing platform, 86% of consumers leave a trusted brand after two poor customer experiences. Knowing how to handle customer returns is key to maintaining customer […]